Private Policy
CONFIDENTIALITY AND PRIVACY POLICY

We respect your personal information at the Louis and rose rendezvous and this Privacy Policy sets out the principles that we will follow in the management of your personal information collected.

Personal information is generally defined as information that can identify a person. Louis and rose rendezvous has policies, procedures and privacy principles to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely and accordingly.

  1. Compliance with the Privacy Legislation

    The Louis and rose rendezvous is committed to protecting the privacy of individual’s personal information and is bound by the Data and privacy Laws in Nigeria.

    We will only collect, use or disclose personal information in accordance with the Act and our terms and conditions_ Privacy Policy.

  2. Collection of Personal Information

    The Louis and Rose rendezvous only collects personal information that is necessary for us to provide one of our many business functions or activities. Personal details such as your name and address will only be collected where we have a clear business reason to do so, such as providing products and services to you. We will only collect information from you directly from your use of our products and services.

    We may also collect information about you because we are required to do so by law. There are laws that affect the entertaining and banking industry, which requires personal information to be collected to verify your identity.

    In certain circumstances, if you do not provide us with your personal information, we may not be able to provide you with the products or services you want or let you know about our other services from across our group that you may be interested in.

  3. Types of Personal Information Collected

    The Louis and Rose rendezvous offers a diverse array of entertaining shows and hospitality experiences including dinner, barbecue, music, dance, interactive games, video streaming show, talk shows, and late night shows/reality show-cases strictly for married couples and hotel accommodation bookings; therefore, the purpose and type of personal information which we may collect from you will vary depending upon the relationship you may have with us.

    For example, we may require certain information about you should you apply for employment, which is different from the information you supply if you are entering a competition or joining a loyalty program.

    The most common situations where we may collect personal information from you include entry conditions, gaming procedures and regulations, loyalty programs, marketing and promotions, accommodation bookings and shows ticket buying, employment applications, social media and situations where the law requires.

    The most common types of personal information we may collect include:

    • Identification information such as your name, address and date of birth;
    • contact details such as email address and phone numbers; and
    • Financial details and bank details.

  4. Use and Disclosure

    The Louis and Rose Rendezvous _productions will only use or disclose personal information for the purpose which was either specified or reasonably apparent at the time of collection. We may also use or disclose it for other related purposes for which you would reasonably expect it to be used.

    The Louis and Rose rendezvous does not generally disclose personal information to third parties except:

    • Where third party contractors appointed by Louis and Rose Rendezvous require access to personal information held by us to perform services for us or on our behalf;
    • where Louis and Rose Rendezvous is required or authorized by law;
    • Or with your consent.
    Should third parties be given access to personal information, Louis and Rose Rendezvous requires that our contractors are obliged to keep that personal information confidential and not to use or disclose it for any purpose other than performing services for us or on our behalf. Louis and Rose Rendezvous do not disclose personal information to any overseas recipients.
Marketing

Given That Louis and Rose Rendezvous offers a diverse array of entertaining shows and hospitality experiences, we would like to inform you of our products and services from time to time.

The Louis and Rose Rendezvous may use your personal information that we collected from you to send marketing or promotional material about our entertainment and events, competitions and promotions or membership and loyalty programs.

We may conduct these marketing activities via email, telephone, SMS, social media or other such means. Louis and Rose Rendezvous will generally only send you marketing material on an ‘opt-in’ basis. If you no longer wish to receive the material, we will always provide an easy opportunity for you to ‘opt-out’ or you may contact us and we will process your request as soon as practicable.

  • Web Site Users

    Louis and Rose Rendezvous may collect “clickstream” information (eg which areas of the website you have accessed, the time and date of access, the type of browser software used) from your use of the websites. We may also store “cookie” information (such as user preferences relating to your use of the website) on your computer. That information is used to customize and improve our websites.

    Louis and Rose Rendezvous does not use “cookies” to retrieve information from your computer that was not originally sent by us. We do not allow or share third party access to “cookies” placed by our websites.

    If you do not want us to store “cookie” information on your computer, you can adjust the settings on your Internet browser to disable this feature. However, parts of our websites will not function if “cookies” have been disabled.

  • Security of Personal Information

    Louis and Rose Rendezvous will take reasonable steps to protect the personal information it collects from misuse, loss, unauthorized access or disclosure.

    There are a number of different ways we take care of your personal information. Information is held on secure servers that are password encrypted or within controlled environments such as the back office of venues which are not accessible to the general public.

    Our employees are required to maintain the confidentiality of any personal information held by Louis and Rose Rendezvous and all information that is stored by a third parties are covered by contractual arrangements.

    Once the personal information is no longer required, we will ensure measures are taken to destroy or de- identify your personal information.

  • Seeking Access

    You have the right to access personal information that The Louis and Rose Rendezvous holds about you (except in the limited circumstances). We will provide access to your personal information within a reasonable period of time upon written request.

    For most requests, your information will be provided free of charge, however we may charge a reasonable fee if your request requires substantial effort on our part.

  • Changing Information

    We will ensure all personal information collected from you is accurate, up to date and complete. If you wish to change personal information that is inaccurate or out-of-date, you may write to the Louis and Rose Rendezvous and the record will be changed as soon as practicable.

  • Complaints

    If you wish to make a complaint about a breach of the Privacy Principles or Act, please contact The Privacy Officer at Louis and Rose Rendezvous via the contact electronic mail

  • Amendments to this Policy

    Louis and Rose Rendezvous may amend this Privacy Policy from time to time at its discretion. For a copy of the most recent version of this policy, please refer to this website or contact the Louis and Rose Rendezvous Privacy Officer.

  • Questions About Privacy

    If you have any questions or concerns about The Louis and Rose Rendezvous’s collection, use or disclosure of your personal information, please contact Louis and Rose Rendezvous via our electronic contacts.

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